a month ago
I am owner of this server and there are some issue I am facing from past 3.days that my product got down for some region. And this is affecting my business
20 Replies
a month ago
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a month ago
So in some region my website works properly but in some region i got some problem on live product . please check that
a month ago
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Status changed to Open brody • about 1 month ago
a month ago
Hey there!
Are you able to provide some info about this service? Such as:
The website url
What DNS provider you are going through (I.E Cloudflare)
A screenshot of the DNS setup in that provider
Any info is helpful!
a month ago
i am not able to share that much dns i can say we set our domain on name cheap and our whole product hosted in railway .
a month ago
molle.events
molle.events
a month ago
Hi there,
Thank you for reaching out and for providing the URL.
I’ve tested https://molle.events on my end, and it appears to be working as expected. To help us investigate further and resolve the issue you’re experiencing, could you please provide a bit more information? Specifically, any of the following would be really helpful:
A screenshot of the error you’re seeing
Any error messages or logs
If possible, a HAR file (you can generate one using this tool: https://toolbox.googleapps.com/apps/har_analyzer/)
Once you share these details, we’ll be better equipped to diagnose and address the issue promptly. Looking forward to your response.
a month ago
Hey there! I looked over molle.events and it seems to load.
Are you able to try hard refreshing with ctrl + shift + r?
Possibly trying a different browser or device?
a month ago
So the thing is, I tried everything but I’m still facing the problem. Actually, this has been happening for the past 2 days. I even suggested the same thing to my customer, but they said sometimes it works and sometimes it shows down
So the thing is, I tried everything but I’m still facing the problem. Actually, this has been happening for the past 2 days. I even suggested the same thing to my customer, but they said sometimes it works and sometimes it shows down
a month ago
Do you have anything in logs such as crashed deployments for the service that could show it crashing or going down? Do you also by any chance have it set to "Serverless" as that could be trying to "shut it off" temporarily and make things fail to load.
a month ago
yes multiple times
a month ago
a month ago
okay please check it and give me update
a month ago
Alright, I had a chance to look through those logs and found your problem.
It randomly doesnt load because the service is down. It goes down due to a type error while verifying subscription payment. Specifically with .toString(). You need to first fix this error and test that subscription route to make sure it doesnt crash and then your service should load just fine.
As I had mentioned, on my end molle.events loads so I assume it will randomly go down when people pay and as a result causes downtime.
Attachments
a month ago
okay
but i checked this few things before publish it so is it possible this problem occurred form payment gateway provider
a month ago
The issue is certainly related to your payment gateway and your local code.
In your app/api/cashfree/subscription-webhook/route.js
Search for toString and 30-50 lines around that to help identify what the issue is.
You are looking for something similar to this
const value = someObject.someProperty.toString();
Where it’s calling an object that is undefined
24 days ago
okay so recently i solve this thing also started new server till today its worked properly but again i am getting same type of proper someone not able to see website , not able click things getting slow
24 days ago
Do you have the same payment gateway?? If so you probably have more crashes. Also your previous code had a lot of bugs…
23 days ago
Also while you’re using cloud flare , where is the railway server located ? If most of your users are in India and the server is in the United States on the east coast that could be slowing things down .
I would also try running a pingdom waterfall test … tools.pingdom.com from Europe or the closest sever to where your users are .. see what that reports
23 days ago
Also your Molle.events does not have a A record.. hence why https://molle.events loads and www.molle.events does not .
That could be the source of why some people are reporting that your site doesn’t load. Also you have a 1.7meg images. The halloween poster could probably be compressed more for web use.
this is a pretty common issue, and something you learn from after making the mistake the first time