Hey there! We've found the following might help you get unblocked faster:

• 🧵 Slow Streaming Issue on Production Server

• 🧵 Deployment server issue.

• 🧵 server responding 502

• 🧵 Issue Hosting MCP Server on Railway

If you find the answer from one of these, please let us know by solving the thread!

So in some region my website works properly but in some region i got some problem on live product . please check that

Hey there!
Are you able to provide some info about this service? Such as:
The website url
What DNS provider you are going through (I.E Cloudflare)
A screenshot of the DNS setup in that provider

Any info is helpful!

i am not able to share that much dns i can say we set our domain on name cheap and our whole product hosted in railway .

molle.events

Hi there,

Thank you for reaching out and for providing the URL.

I’ve tested https://molle.events on my end, and it appears to be working as expected. To help us investigate further and resolve the issue you’re experiencing, could you please provide a bit more information? Specifically, any of the following would be really helpful:

• A screenshot of the error you’re seeing

• Any error messages or logs

• If possible, a HAR file (you can generate one using this tool: https://toolbox.googleapps.com/apps/har_analyzer/)

Once you share these details, we’ll be better equipped to diagnose and address the issue promptly. Looking forward to your response.

Hey there! I looked over molle.events and it seems to load.
Are you able to try hard refreshing with ctrl + shift + r?
Possibly trying a different browser or device?

So the thing is, I tried everything but I’m still facing the problem. Actually, this has been happening for the past 2 days. I even suggested the same thing to my customer, but they said sometimes it works and sometimes it shows down

Do you have anything in logs such as crashed deployments for the service that could show it crashing or going down? Do you also by any chance have it set to "Serverless" as that could be trying to "shut it off" temporarily and make things fail to load.

yes multiple times

Please share the entirety of these logs.

https://docs.google.com/document/d/1d1f6UqzbBI5g6wud1Hpac7U2ygNdDjQ-MSnHgrYvNo/edit?usp=sharing

okay please check it and give me update

Alright, I had a chance to look through those logs and found your problem.
It randomly doesnt load because the service is down. It goes down due to a type error while verifying subscription payment. Specifically with .toString(). You need to first fix this error and test that subscription route to make sure it doesnt crash and then your service should load just fine.
As I had mentioned, on my end molle.events loads so I assume it will randomly go down when people pay and as a result causes downtime.

okay
but i checked this few things before publish it so is it possible this problem occurred form payment gateway provider

The issue is certainly related to your payment gateway and your local code.

In your app/api/cashfree/subscription-webhook/route.js

Search for toString and 30-50 lines around that to help identify what the issue is.

You are looking for something similar to this

const value = someObject.someProperty.toString();

Where it’s calling an object that is undefined

okay so recently i solve this thing also started new server till today its worked properly but again i am getting same type of proper someone not able to see website , not able click things getting slow

Do you have the same payment gateway?? If so you probably have more crashes. Also your previous code had a lot of bugs…

Also while you’re using cloud flare , where is the railway server located ? If most of your users are in India and the server is in the United States on the east coast that could be slowing things down .

I would also try running a pingdom waterfall test … tools.pingdom.com from Europe or the closest sever to where your users are .. see what that reports

Also your Molle.events does not have a A record.. hence why https://molle.events loads and www.molle.events does not .

That could be the source of why some people are reporting that your site doesn’t load. Also you have a 1.7meg images. The halloween poster could probably be compressed more for web use.

• this is a pretty common issue, and something you learn from after making the mistake the first time