"Unknown Error Occured" after Stuck on Deploy > Creating Containers
Anonymous
PROOP

a month ago

Checked the status page and no issues, see that I'm stuck on deploying containers for > 5 minutes with no logs. Made multiple attempts at deployment.

In the past when I've used railway I consistently saw < 30 second deployments. Any known downtime at the moment?

Solved$10 Bounty

5 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


Anonymous
PROOP

a month ago

This is what it shows now

Attachments


brody
EMPLOYEE

a month ago

Hello,

Your container is failing to start with the following error - unable to find user root: no matching entries in passwd file

This is a container start issue that wasn't shown to you, but it's on your end. You are likely trying to switch to the root user, which does not exist within the base image.

Since this is outside the scope of what we can help with, I will go ahead and bounty this so that the community can assist.

Best,
Brody


Status changed to Awaiting User Response Railway about 2 months ago


Anonymous
PROOP

a month ago

No worries, that's helpful. Any idea on where I can see that log line? I didn't see it in Railway.


Status changed to Solved Anonymous about 2 months ago


No worries, that's helpful. Any idea on where I can see that log line? I didn't see it in Railway.

brody
EMPLOYEE

a month ago

We have incorrectly suppressed it as a safety measure so we don't leak internal errors.

But glad you got it working to some degree.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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