Subject: Domain Provisioning Issue - aadhar-dhar.org
vikasrathoregithub
HOBBYOP

7 months ago

Hello Railway Support Team,

I am writing to report an issue with connecting my custom domain, aadhar-dhar.org, to my project aadhar-dhar-web-app-frontend.

I have configured the DNS records via Hostinger with my domain registrar as instructed:

  • A CNAME record for www.aadhar-dhar.org pointing to ag2ywjwo.up.railway.app.

  • An ALIAS record for the root domain aadhar-dhar.org also pointing to ag2ywjwo.up.railway.app.

Based on my checks, the CNAME record for www.aadhar-dhar.org has successfully propagated, especially in the Southeast Asia (Singapore) region where my project is hosted.

However, I am still facing two problems:

  1. The ALIAS record for my root domain has not yet propagated, as confirmed by various DNS checker tools.

  2. Even though the CNAME record for www.aadhar-dhar.org has shown successful propagation, the website is showing a "Not Found" error directly from your server. A screenshot of this error is attached.

The error page shows the following Request ID: fTYDjzJ5TfemwkgQc05xA

Could you please investigate the provisioning status of my domain on your end and help me resolve this "Not Found" error?

Thank you for your assistance.

Best regards, Vikas Rathore

Attachments

$10 Bounty

3 Replies

Railway
BOT

7 months ago


vikasrathoregithub
HOBBYOP

7 months ago

Not helpful these are.
I need faster response and please help me fix this.


7 months ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open brody 7 months ago


7 months ago

Hello! I just checked: www.aadhar-dhar.org and it looks like its resolving to your website just fine!
Did you manage to find a solution outside of this or did it just take some time grin emoji


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