6 months ago
All of a sudden my symfony can't connect to redis, and it times out.
Failed to fetch key "cognito_jwks": Redis connection failed: Operation timed out
Failed to fetch key "cognito_jwks": Redis connection failed: Operation timed out
Failed to save key "cognito_jwks" of type array: Redis connection failed: Operation timed out
Failed to fetch key "cognito_jwks": Redis connection failed: Operation timed out
Failed to fetch key "cognito_jwks": Redis connection failed: Operation timed out
Failed to save key "cognito_jwks" of type array: Redis connection failed: Operation timed out
Failed to fetch key "cognito_jwks": Redis connection failed: Operation timed out
I'm connecting to redis via env var, REDIS_URL = redis://default:TqGoxQuoQDfVASdiiyqpNieaNutwFnLN@redis.railway.internal:6379?persistent=1&timeout=2
Is this a redis issue or something else?
Thanks in advance!
Pinned Solution
6 months ago
If I copy the SSH Command, I can connect.
railway ssh --project=0822ff25-876b-46c3-b045-fe9b669f35c6 --environment=0143e931-2a1f-4298-9bb1-1dd448d2d043 --service=06c99491-1123-4203-9e00-93b48ec2a53f
✓ Connected to interactive shell
root@85b22a98c120:/data# ls
dump.rdb
I guess this means redis is not down, just inaccessible to my symfony service?
6 Replies
6 months ago
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6 months ago
If I copy the SSH Command, I can connect.
railway ssh --project=0822ff25-876b-46c3-b045-fe9b669f35c6 --environment=0143e931-2a1f-4298-9bb1-1dd448d2d043 --service=06c99491-1123-4203-9e00-93b48ec2a53f
✓ Connected to interactive shell
root@85b22a98c120:/data# ls
dump.rdb
I guess this means redis is not down, just inaccessible to my symfony service?
6 months ago
The issue happened again today, after a deploy. But nothing I changed was related to cache or redis. It just starts timing out out of the blue.
This is really worrying since I plan on hosting my production app on here, but I can't do that knowing that the connection to Redis can get screwed up randomly like this.
6 months ago
A complete redeploy of the symfony service seems to have fixed it. The question remains, why does it happen in the first place? The redeploy had 100% exact content, no changes were done.
Status changed to Solved noahd • 6 months ago
5 months ago
This happened again after a deploy. The connection to Redis keeps timing out. What is going on?
Status changed to Awaiting Railway Response Railway • 5 months ago
5 months ago
I think the issue was the "persistent=1" in the URL. I removed it and now am monitoring, leaving all this info for the people who may run into this issue like me.