Tried paying to updgrade from Trail to Hobby, paid USD1.00 three times and had error three times
danielzf2
HOBBYOP

10 months ago

Hello,

I tried subscribing to hobby, tried to pay 3 different times. Each one i inserted my card and payed, was charged 1 dollar(so 3 dollars in total), and after all of them appeared an paying error

Solved

4 Replies

Railway
BOT

10 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


10 months ago

Hello,

The $1 USD charges are authorization holds placed on your card to verify that the card is valid. The holds will be removed within a few days by your bank.

Best,

The Railway Team.


Status changed to Awaiting User Response Railway 11 months ago


danielzf2
HOBBYOP

10 months ago

Hello Brody,

Still, i want to pay for the hobby but cant, tried two different banks and the 1 dollar is charged and cannot pay for it. I searched and a lot of people with this problem, what should i do? Its not a bank problem, considering both of them are already used to pay things and free to pay


Status changed to Awaiting Railway Response Railway 11 months ago


10 months ago

Hello,

We do not support pre-paid cards, please use a valid credit card.


Status changed to Awaiting User Response Railway 11 months ago


Railway
BOT

10 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 10 months ago


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