Tried paying to updgrade from Trail to Hobby, paid USD1.00 three times and had error three times

danielzf2
HOBBYOP

a month ago

Hello,

I tried subscribing to hobby, tried to pay 3 different times. Each one i inserted my card and payed, was charged 1 dollar(so 3 dollars in total), and after all of them appeared an paying error

Solved

4 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


a month ago

Hello,

The $1 USD charges are authorization holds placed on your card to verify that the card is valid. The holds will be removed within a few days by your bank.

Best,
The Railway Team.


Status changed to Awaiting User Response Railway โ€ข about 1 month ago


danielzf2
HOBBYOP

a month ago

Hello Brody,

Still, i want to pay for the hobby but cant, tried two different banks and the 1 dollar is charged and cannot pay for it. I searched and a lot of people with this problem, what should i do? Its not a bank problem, considering both of them are already used to pay things and free to pay


Status changed to Awaiting Railway Response Railway โ€ข about 1 month ago


a month ago

Hello,

We do not support pre-paid cards, please use a valid credit card.


Status changed to Awaiting User Response Railway โ€ข about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway โ€ข 26 days ago


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Tried paying to updgrade from Trail to Hobby, paid USD1.00 three times and had error three times - Railway Help Station