8 months ago
I got charged 40$ for excessive memory usage (hobby plan), when the server wasn't even running in the billed time frame.
2 Replies
8 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Will i be charged if I dont have any active users
- 🧵 question about the additional usage charge on hobby plan
- 🧵 bigger bill with 50% less executions n8n
If you find the answer from one of these, please let us know by solving the thread!
8 months ago
Hello,
You can request a refund by following the docs at https://docs.railway.com/reference/pricing/refunds#requesting-a-refund
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 8 months ago
8 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 8 months ago