10 months ago
Hi, on page /workspace/billing, when I try to change my Tax ID.
- I clear my old Tax ID & add a new one in
- Click
Update - I get notification
Success - But the input with my new Tax ID revertes to the old one
- At the end everything stays the same
ps: When I clicked Delete Tax ID, than the new one showed up
2 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Billing Information - customer outside US
- 🧵 Billing Information - customer outside US
- 📚 Pricing FAQs
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hey,
I've tried to reproduce this with the steps given, and a few other ways, but I wasn't able to, so could I trouble you for a screen recording that shows the unintended behavior?
Best,
Brody
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago