a year ago
Hi, on page /workspace/billing, when I try to change my Tax ID.
- I clear my old Tax ID & add a new one in
- Click
Update - I get notification
Success - But the input with my new Tax ID revertes to the old one
- At the end everything stays the same
ps: When I clicked Delete Tax ID, than the new one showed up
2 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Billing Information - customer outside US
- 🧵 Billing Information - customer outside US
- 📚 Pricing FAQs
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hey,
I've tried to reproduce this with the steps given, and a few other ways, but I wasn't able to, so could I trouble you for a screen recording that shows the unintended behavior?
Best,
Brody
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 11 months ago