Hey there! We've found the following might help you get unblocked faster:

• 🧵 volume data loss

• 🧵 Volume Data Loss

• 🧵 Data loss issue – Chatwoot service volume emptied unexpectedly

If you find the answer from one of these, please let us know by solving the thread!

Are you 100% sure that you're saving the files to the directory the volume is mounted on?

Currently, my volume mount path is "/Boletos" and the code of the service associated with is:

filename = f"{name} {date}.pdf"

file_path = os.path.join("Boletos", filename)

save_pdf(file_path)

I assume that the files are being written in the volume, because my code sends me an e-mail every day with all the files saved in the directory "Boletos", and the files increases every day - meaning that the files are persistent. I suppose that if I wasn't saving in the volume, I wouldn't receive the e-mail with older files.

I tried to use the filebrowser template to see the files. However, when I try to deploy, with the mount path as "/Boletos" or "Data", and both shows this error: /orchestrator.RouterLegacyService/CreateDeployment UNKNOWN: error creating container: could not parse throttle device at /dev/zvol/railway_0/vol_2nikq9z68xzijdwu: no such file or directory

Your file path is actually just pointing to ./Boletos, when your volume is at /Boletos.

You just need to change your file_path to:

file_path = os.path.join("/Boletos", filename)

Regarding that error when using the mount path... can you screenshot that? Is it during build? When does it happen?