10 months ago
Hi just wondering if you use a 3rd party vendor for this ticketing system? I really like it and we are looking for something. Thank you
4 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
It's great because the first thing it does is try to help me self serve (and reduce support tix). I spoke with Pylon today and their workflow is to first create a ticket (and then possibly have AI solve it).
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
Really glad you like it. We built it because it lets us move faster on the support side of the house. 🙂
Status changed to Awaiting User Response Railway • 10 months ago
9 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 9 months ago