a year ago
I have a VISA card and have successfully completed multiple international transactions with it. However, when attempting to make a payment on the railway website, I keep receiving the error message: "paymentError: Prepaid cards can't be used for subscriptions. Please use a regular credit card." and $1 is deduced from my the card to railway I have also tried using another card, but the issue persists. Kindly assist me in resolving this matter.
2 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hello,
The $1 is a verification charge and will be automatically refunded in 5 - 10 business days.
Additionally, prepaid cards can't be used for subscriptions. Please use a regular credit card.
Best,
The Railway Team.
Status changed to Awaiting User Response Railway • 11 months ago
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago