Add custom domain - DNS issue
latingate
PROOP

10 months ago

Hi,

I'm trying to add my custom domain, and requested to add @ CNAME record, however my DNS provider (DNSExit) doesn't allow to use @ as a name.

What can I do?

Thanks..

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Solved

2 Replies

Railway
BOT

10 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


parmstar
EMPLOYEE

10 months ago

The solution is to either switch to a DNS provider that supports CNAME flattening or ALIAS records for root domains or to use a subdomain instead of the root domain for the CNAME record.


Status changed to Awaiting User Response Railway 10 months ago


Status changed to Solved parmstar 10 months ago


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