4 months ago
i tried to upgrade to hobby plan, my master card was deduct $3 but there is alert message that payment was not verified.
Please advice how to fix this.
2 Replies
4 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
4 months ago
The $3 charge was 3 verification holds our payment provider placed on your card to verify it.
They were refunded but it appears as though the subscription wasn't actually made. If you try again do you see any errors on your end? What does the website show?
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago