7 months ago
"duplicate invoice, I had or have an invoice dated June 30, 2025 for 5.55 and I mistakenly selected the reissue option, now I have 2 invoices for the same time but with different dates. The new one that was generated is dated July 1, 2025 and they charged me for both invoices when it should have been 1. What should I do now?"
I have the same problem as him and I already paid the 2 invoice. I think I should get a refund also. Thank you
4 Replies
7 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • 7 months ago
7 months ago
This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.
Status changed to Open jake • 7 months ago
Status changed to Solved jake • 7 months ago
7 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
6 months ago
✅ The ticket Billing Discrepancy Issue has been marked as completed.