Email deliverability

ndegwadavid
HOBBYOP

23 days ago

my deployed service is having an issue connecting to my smtp server what could be possibly the isseu?

$10 Bounty

9 Replies

Railway
BOT

23 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


23 days ago

Hello,

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:

https://docs.railway.com/reference/outbound-networking

Best regards,

The Railway Team


Status changed to Awaiting User Response Railway 23 days ago


ndegwadavid
HOBBYOP

23 days ago

so to send mails directly from my code which is deployed i have to be in pro plan,? but why is it that locally its working fine? but when deployed and set everythign correctly its now not accepting to send mails


Status changed to Awaiting Railway Response Railway 23 days ago


23 days ago

That is correct. We do not allow SMTP sending on the free, trial, or hobby plans; you must be on Pro.

https://docs.railway.com/reference/outbound-networking


Status changed to Awaiting User Response Railway 23 days ago


ndegwadavid
HOBBYOP

23 days ago

okay perfect let me leave this thread open then i will come back later after upgrading

though tthat seems kinda weird because why on local host its working


Status changed to Awaiting Railway Response Railway 23 days ago


version3034
FREE

23 days ago

Why don’t you just use mailgun to send the emails. That way you can pretty much ensure you get them and they allow 100 emails or something a day for free.


version3034

Why don’t you just use mailgun to send the emails. That way you can pretty much ensure you get them and they allow 100 emails or something a day for free.

ndegwadavid
HOBBYOP

23 days ago

becasue i dont plan to use mailgun in the future. I had already considered that and i actually have the configuration in my code but then ii prefer to look ahead because ill change from shared hosting to PVS as well


version3034
FREE

23 days ago

Ahh. Even so, email delivery and inboxing can be a real pain. Even if your on a VPS with your own IPs.

It can be really hit or miss, especially setting everything up properly. But I hear ya.


version3034

Ahh. Even so, email delivery and inboxing can be a real pain. Even if your on a VPS with your own IPs.It can be really hit or miss, especially setting everything up properly. But I hear ya.

ndegwadavid
HOBBYOP

20 days ago

i actually want to go with mailgun and test it put for now


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