SMTP Issue After Purchasing Hobby Plan

wispwish1

HOBBYOP

7 months ago

Subject: SMTP Issue After Purchasing Hobby Plan

Hi Sir,

I purchased the Hobby Plan for my website and I am using Nodemailer to send emails. While I was on the free tier, everything was working fine and emails were being sent successfully.

However, after upgrading to the paid plan, I am now encountering an SMTP error. I am unable to create a Mailgun or SendGrid account, so I would really appreciate it if you could help me resolve this issue.

Thank you for your support.

Best regards,
[Your Name]

Solved

3 Replies

Railway

BOT

7 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

creativestarjsp

PRO

7 months ago

email ports will be blocked due to security reasons.
i'm using separate email service

ray-chen

EMPLOYEE

7 months ago

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation here.