a month ago
Subject: SMTP Issue After Purchasing Hobby Plan
Hi Sir,
I purchased the Hobby Plan for my website and I am using Nodemailer to send emails. While I was on the free tier, everything was working fine and emails were being sent successfully.
However, after upgrading to the paid plan, I am now encountering an SMTP error. I am unable to create a Mailgun or SendGrid account, so I would really appreciate it if you could help me resolve this issue.
Thank you for your support.
Best regards,
[Your Name]
3 Replies
a month ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a month ago
email ports will be blocked due to security reasons.
i'm using separate email service
a month ago
Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.
For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation here.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Solved ray-chen • about 1 month ago