Generated Domain Not Resolving (DNS_PROBE_FINISHED_NXDOMAIN)
parag7823
HOBBYOP

7 months ago

Hello, My application has successfully deployed and is showing an "Active" status. However, the generated public domain is not working. -

Project: friendly-greetings-launchpad -

URL:friendly-greetings-launchpad-production.up.railway.app -

Error: DNS_PROBE_FINISHED_NXDOMAIN I have already tried the following troubleshooting steps without success: - Waiting for more than an hour. -

Testing the URL on my phone's mobile data (not Wi-Fi). - Deleting the domain and generating a new one. The deployment appears to be healthy, but the URL is not accessible from any network. Could you please investigate the issue with this domain on your end? Thank you.

Closed$10 Bounty

4 Replies

Railway
BOT

7 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


7 months ago

Hello,

The domain works fine for me, this would be an issue with your network, specifically, your ISP is blocking you from accessing the site.

We cannot help with that since that is out of our control, but you can use a custom domain to resolve the issue, we recommend buying the domain through Cloudflare's free plan.

Best,

Brody


Status changed to Awaiting User Response Railway 7 months ago


brody

Hello,The domain works fine for me, this would be an issue with your network, specifically, your ISP is blocking you from accessing the site.We cannot help with that since that is out of our control, but you can use a custom domain to resolve the issue, we recommend buying the domain through Cloudflare's free plan.Best,Brody

rsk-2002
FREE

7 months ago

Sir, about 2 months back then it was working and then suddenly it stopped working on Jio Network. What you have changed so Jio ISP is blocking the site. It is big issue and most of the people in India are using Jio Network and if they block Railway subdomains like https://bytenext.up.railway.app then it is not good for me. I have contacted Jio as well and they replied that there is no issue from there end. I have contacted again and waiting for their reply. Also want to know from you @brody


rsk-2002

Sir, about 2 months back then it was working and then suddenly it stopped working on Jio Network. What you have changed so Jio ISP is blocking the site. It is big issue and most of the people in India are using Jio Network and if they block Railway subdomains like https://bytenext.up.railway.app then it is not good for me. I have contacted Jio as well and they replied that there is no issue from there end. I have contacted again and waiting for their reply. Also want to know from you @brody

clashing
HOBBY

7 months ago

rsk-2002, it's an ISP restriction (as on the Airtel network, you can access the railway domains). No ISP would tell you that they have blocked this domain or not, via the support!!

You can refer to my post in which I have mentioned everything: https://station.railway.com/questions/my-service-is-not-working-all-the-time-w-e634daf5#t696


Status changed to Closed brody 7 months ago


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