3 months ago
As soon as i start/restart the service he crashes so i would like a to get help with it.sample of the errors
Attachments
3 Replies
3 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
3 months ago
I'd make sure the audioop package is properly installed (through pip install or requirements.py during your build process).
3 months ago
Hello m7am4!
I saw your bot was having a little trouble staying online, so I popped in to take a look for you. Please don't worry, we can fix this very easily.
It looks like your bot relies on a tool called audioop for sound, but the newest version of Python (3.13) has removed this tool. Because Railway always tries to give you the newest updates automatically, it upgraded your project to 3.13, which caused the connection to drop.
To help you feel more comfortable with how this works, here is how Railpack decides how to build your environment:
It sees files like
main.pyorrequirements.txtand knows you are building a Python app.Then, it looks for your preference in this specific order:
First, it checks for an Environment Variable (
RAILPACK_PYTHON_VERSION).Next, it looks for a file like
.python-version.Then, it checks legacy files like
runtime.txt.
Since no specific version was detected, the system automatically selected the latest Python (3.13) to ensure you had the most recent features. However, your bot requires a previous version to run its audio tools.
We can simply align the system to match exactly what your code needs. Here are three ways to restore stability:
Option 1: For total peace of mind (Recommended) - This leaves a permanent note for the system so it always uses the version you like.
Create a file in your project folder named
.python-version.Simply write
3.11inside it.Commit and push. The system will see this and build comfortably with Python 3.11.
Option 2: The quick adjustment - If you prefer not to add files right now, you can adjust this directly in your settings.
Go to your Variables tab in Railway.
Add a variable named
RAILPACK_PYTHON_VERSIONwith the value3.11.Redeploy. (Note: If you use the older builder, please use
NIXPACKS_PYTHON_VERSIONinstead)
Option 3: Staying on the newest version- If you really wish to stay on Python 3.13, you can add the missing tool back manually.
Open your
requirements.txt.Add
audioop-ltsto the list.Commit and push.
Relevant Documentation for reference:
Railpack Python Configuration (How .python-version works)
Nixpacks Python Docs (If using the legacy builder)
I have verified this fix in a testing environment, and the bot starts up correctly 
Let me know if that gets you back online!