10 months ago
I tried using two different cards. I wanted to activate the hobby package. I paid two dollars. The payments were processed, but I get a prepaid card error.
I don't use a credit card.
What is the status of my money or subscription?
3 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Card payment declined
- 🧵 Subscription failed
- 🧵 $1 is keeps being deduced from my the card to railway on payment issue
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
3 times and $3
The problem here is that I don't use a credit card.
Isn't it pointless to need a credit card to track blockchain?
10 months ago
Unfortunately, we don't support certain types of prepaid cards for fraud & abuse reasons. Please use a credit card.
Sorry we're unable to help you out further here.
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Closed jake • 10 months ago