Card payment declined
jake-jimai
PROOP

10 months ago

Hi, I'm trying to make a payment but keep getting the following error: "PaymentError: Prepaid cards can't be used for subscriptions. Please use a regular credit card."

The card I'm using is a regular credit card, so I'm not sure what's causing the issue.

Closed

8 Replies

Railway
BOT

10 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


10 months ago

You'll need to check with your bank


Status changed to Awaiting User Response Railway 10 months ago


Anonymous
FREE

10 months ago

Hi is a revolut card accepted for fees payment ?


Status changed to Awaiting Railway Response Railway 10 months ago


Hi is a revolut card accepted for fees payment ?

10 months ago

Hey, Railway will accept credit/debit cards as long as your bank doesn't decline the payment.


10 months ago

Yup, as uxuz said


Status changed to Awaiting User Response Railway 10 months ago


cflexdeveandcompanymain
PRO

10 months ago

please i am having debit card issue .... ealier when rail wanted to debit my card ... the money there wasn't enough when i funded i have been trying so hard to be debited yet , not possible


Status changed to Awaiting Railway Response Railway 10 months ago


jake-jimai
PROOP

10 months ago

Thanks team, I'll check in with my bank.


Anonymous
FREE

10 months ago

i am also having the same issue... i have used chipper and grey dollar cards but it still declines my card, what do i do? i have tried contacting my bank too but it says my dollar cards are active


Status changed to Closed jake 10 months ago


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