Card payment declined
jake-jimai
HOBBYOP

6 months ago

Hi, I'm trying to make a payment but keep getting the following error: "PaymentError: Prepaid cards can't be used for subscriptions. Please use a regular credit card."

The card I'm using is a regular credit card, so I'm not sure what's causing the issue.

Closed

8 Replies

Railway
BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


6 months ago

You'll need to check with your bank


Status changed to Awaiting User Response Railway 6 months ago


Anonymous
FREE

6 months ago

Hi is a revolut card accepted for fees payment ?


Status changed to Awaiting Railway Response Railway 6 months ago


Hi is a revolut card accepted for fees payment ?

6 months ago

Hey, Railway will accept credit/debit cards as long as your bank doesn't decline the payment.


6 months ago

Yup, as uxuz said


Status changed to Awaiting User Response Railway 6 months ago


cflexdeveandcompanymain
PRO

6 months ago

please i am having debit card issue .... ealier when rail wanted to debit my card ... the money there wasn't enough when i funded i have been trying so hard to be debited yet , not possible


Status changed to Awaiting Railway Response Railway 6 months ago


jake-jimai
HOBBYOP

6 months ago

Thanks team, I'll check in with my bank.


Anonymous
FREE

6 months ago

i am also having the same issue... i have used chipper and grey dollar cards but it still declines my card, what do i do? i have tried contacting my bank too but it says my dollar cards are active


Status changed to Closed jake 6 months ago


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