Hey there! We've found the following might help you get unblocked faster:

• 🧵 SSL cert not working custom domain and not validating domain ownership

• 🧵 Custom Domain Unavailable – Previously Attached to Another Account

• 🧵 Custom domain stuck in "Validating domain ownership" state

• 🧵 custom domain verification is pending from railway's end

If you find the answer from one of these, please let us know by solving the thread!

Hi Brian,

Sorry you are having trouble. We don't see anything obviously wrong. Would you mind removing and adding back the optionsinsights.ai domain so we can dig deeper?

Thanks,

Sam

Hi

I removed and re-added the custom domain and it now says it is properly setup. Wny when I go to the URL do I get "Bad Request" and "Not Secure" in the URL line?

Hello, when you selected Custom Domain in Railway, it should have shown you a window like this one, indicating exactly which DNS records need to be added.

I believe the issue is that you are configuring the domain that Railway generated for that deployment, instead of adding the DNS records to your own domain as shown in the configuration window.

Thanks for the reply. It did give me a CNAME to add to the DNS record and I did add it. Note the top record in the attached DNS config. Do you see anything wrong in that setup?

Which service you are using as your DNS manager? godaddy? Cloudflare?

Namecheap (not the best name for inspiring confidence).

ok let me pull your enteries and see if those propogated correctly, is that cname correct in your railway service? can you double verify or i see this is different in your previous screenshot, can you post your screenshot of railway setting of domain cname?

it looks like it is now working. THANK YOU for your help!!!