3 months ago
Hello Railway Team,
I am currently experiencing issues with outbound SMTP connections on my Railway project.
I have already reviewed the documentation about outbound networking and SMTP restrictions. I also upgraded my account and I am not on the Free, Trial, or Hobby plan anymore. However, even after the upgrade, outbound SMTP is still not working.
Could you please confirm:
If outbound SMTP should be fully enabled on the Pro plan.
If there are additional steps or configuration required on my project/region.
Whether you recommend relying only on HTTPS-based email APIs (e.g. SendGrid, Postmark) instead of SMTP for long-term use.
Thank you for your assistance,
2 Replies
3 months ago
Hey there! We've found the following might help you get unblocked faster:
🧵 Outbound SMTP fails even on pro plan and after redeployment
🧵 SMTP - Broken Application due to Timeout when sending mails
If you find the answer from one of these, please let us know by solving the thread!
3 months ago
Hello,
Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.
For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:
https://docs.railway.com/reference/outbound-networking
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago