Hello,

I have paid for the Railway Pro plan and received the payment receipt by email, but my Railway account still shows as unpaid and I do not have access to the paid features.

Here are the payment details from my receipt:

• Invoice number: BQRMPVYR-0003

• Date paid: July 31, 2025

• Billing email:maxisfine25@gmail.com

• Account name: MaxCoin

• Amount paid: $18.79 (via Mastercard - 5489)

• Receipt number: 2481-0611

• Pro plan period: Jun 26 – Jul 26, 2025

• Description:

  • Pro (per seat): $20.00

  • Pro plan: $20.00

  • Subtotal: $51.81

  • Discounts and credits applied

  • Total after discounts: $20.00

  • Amount paid: $18.79 (after applied balance of $1.21)

I can provide the full PDF receipt if needed.

Issue: I have paid, but I still don’t have access to Pro features, and my dashboard shows as unpaid.

Could you please help resolve this and activate my Pro access?

Thank you!