Payment card failed
lisandrogg
HOBBYOP

8 months ago

IHello people and staff, today I come to tell you what is happening to me

I had started paying for the hobby plan with an astropay visa card and everything was fine the first month

But now I want to buy the plan again and it rejects it saying that a prepared card cannot be used for the subscription

If anyone knows what I can do?

I tried the astropay visa and mastercard cards, both, in visa they charged me 1usd and then they refunded it but not in the mastercard, but I will solve that

I now want to solve to pay for the hobby plan that I need

Solved

4 Replies

Railway
BOT

8 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


8 months ago

I don't know what Astropay is. We take Visa/mastercard/etc


Status changed to Awaiting User Response Railway 8 months ago


8 months ago

Also, your hobby plan is active so you should be good


lisandrogg
HOBBYOP

8 months ago

Yes my plan is active because y pay with other card


Status changed to Awaiting Railway Response Railway 8 months ago


Status changed to Solved lisandrogg 8 months ago


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