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lisandrogg
HOBBYOP

10 months ago

IHello people and staff, today I come to tell you what is happening to me

I had started paying for the hobby plan with an astropay visa card and everything was fine the first month

But now I want to buy the plan again and it rejects it saying that a prepared card cannot be used for the subscription

If anyone knows what I can do?

I tried the astropay visa and mastercard cards, both, in visa they charged me 1usd and then they refunded it but not in the mastercard, but I will solve that

I now want to solve to pay for the hobby plan that I need

Solved

4 Replies

Railway
BOT

10 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


10 months ago

I don't know what Astropay is. We take Visa/mastercard/etc


Status changed to Awaiting User Response Railway 10 months ago


10 months ago

Also, your hobby plan is active so you should be good


lisandrogg
HOBBYOP

10 months ago

Yes my plan is active because y pay with other card


Status changed to Awaiting Railway Response Railway 10 months ago


Status changed to Solved lisandrogg 10 months ago


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