7 months ago
I have a VISA card and have successfully completed multiple international transactions with it. However, when attempting to make a payment on the railway website, I keep receiving the error message: "Payment Error: Your card was declined." I have also tried using another card, but the issue persists. Kindly assist me in resolving this matter.
5 Replies
7 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
7 months ago
My issue is not solved yet kindly solve it ASAP.
7 months ago
Hey! It appears that the payment method you provided was accepted. I can see in our records that a payment was completed and you're subscribed to the Hobby plan 
Status changed to Awaiting User Response Railway • 7 months ago
mahmoud-railway
Hey! It appears that the payment method you provided was accepted. I can see in our records that a payment was completed and you're subscribed to the Hobby plan
7 months ago
I have this same issue, but everytime I try, $1 is debited from my account and no subscribtion is active
Status changed to Awaiting Railway Response Railway • 7 months ago
ransomjam
I have this same issue, but everytime I try, $1 is debited from my account and no subscribtion is active
7 months ago
Hey! Do you mind creating a separate post? Your issue is possibly different
Status changed to Awaiting User Response Railway • 7 months ago
6 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 6 months ago