Question about billing.
ctrlshifti
PROOP

6 months ago

Hi, I’d like to clarify how billing works. A month ago, I bought the Hobby plan for $5. This month, I used a total of $8 worth of services, but I was only charged $3. Why is that? Does this only apply only to the first month? Do I understand correctly that $5 was one-time charge?

Solved

5 Replies

Railway
BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


6 months ago

Hey, the hobby plan is a recurring subscription for $5 that includes $5 of usage. Usage beyond the included $5 will be charged accordingly, otherwise it would be covered by the included $5.


6 months ago

You can read more about this here: https://docs.railway.com/reference/pricing/plans#included-usage

Best,

Nico


Status changed to Awaiting User Response Railway 6 months ago


Status changed to Solved uxuz 6 months ago


ctrlshifti
PROOP

5 months ago

Hey, sorry for the late response. Let me break it down:

Let’s say I subscribe to the Pro plan on November 1st. Here’s what would happen:

I’ll be charged $20 for the plan.

1. From November 1 to November 30, I’ll use $15 worth of resources.
2. On December 1, I won’t pay anything extra because the $20 already covered the usage.
3. From December 1 to December 30, I’ll use $19 worth of resources.
4. On January 1, I also won’t pay anything since it’s still within the $20 limit.
5. From January 1 to January 30, I’ll use $25 worth of resources.
6. On February 1, I’ll pay an additional $5 for the extra usage.

And so on.

Am I right? Or will I be charged 20$ at 2, 4 - because I didn't exceed usage?


Status changed to Awaiting Railway Response Railway 5 months ago


5 months ago

Hello,

You will be charged at every step because the Pro plan costs a minimum of $20, even if you only used 1$ of usage.

Best,

Brody


Status changed to Awaiting User Response Railway 5 months ago


Railway
BOT

5 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 5 months ago


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