SMTP Still being blocked after upgrade to PRO
segurosjuri
PROOP

6 months ago

Hello,

After stuggling for a few days to understand the issue I came across the block made by railway to the SMTP ports. So I upgraded to the PRO plan since I needed a quick solution. Using the APIs as suggested would have involved rework at our end. However, we are still experiencing the same issue can you confirm if we are still being blocked?

Thanks!

Solved

6 Replies

Railway
BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


What port is your program requiring?


Status changed to Awaiting User Response Railway 6 months ago


segurosjuri
PROOP

6 months ago

Hello the port required is 587


Status changed to Awaiting Railway Response Railway 6 months ago


6 months ago

Have you tried a re-deploy after upgrading?


Status changed to Awaiting User Response Railway 6 months ago


segurosjuri
PROOP

6 months ago

Thank you! that did the trick. I just want to mentioned probably what everyone else said in other threads. This was a big deal for us. We are just starting with this project and we had a function for potential customers that are interested in our services can get in touch with us and this ocurr the same week we launch in linkedin. So we do not know really the impact it had...


Status changed to Awaiting Railway Response Railway 6 months ago


Woo! Sorry about the customer impact but glad you are in a better spot now.

Going to go ahead and mark this as solved.


Status changed to Awaiting User Response Railway 6 months ago


Status changed to Solved angelo-railway 6 months ago


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