SMTP is blocked even after upgrading to the Pro plan.
leurizanetti123
PROOP

3 months ago

Even after upgrading to the Pro plan and redeploying the services an hour ago, it still isn't working! I'm genuinely disappointed with Railway! I need a solution; the app is in production. The app uses Amazon SES, and I still haven't been able to get emails working again! Please help me, give me support! My first disappointment with Railway. If I can't get support, I'll switch hosting providers!

Solved

2 Replies

Railway
BOT

3 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

3 months ago

Hello,

I mentioned this in the other thread, but I'll say it here for posterity as well:

I have confirmed that your services can do outbound SMTP. You would want to contact your SMTP provider at this point, as you are not being blocked by us.


Status changed to Awaiting User Response Railway 3 months ago


Status changed to Solved leurizanetti123 3 months ago


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