5 months ago
My Hobby plan was downgraded to free plan due to unpaid invoice (late for 10 days). It's hard to get dollar cards in some parts of the world. Now I've gotten a way to pay but if I pay $5, I have to pay another $5 again to upgrade back to hobby plan. Is there a way I could clear the bill and continue on the old plan without having to pay double?
Plan was set to renew on 2nd and I got downgraded on the 11th, can I pay and get reinstated back to the billing cycle so that I continue renewing on the 2nd? It happened once I had to pay double, so I wanna ask
3 Replies
5 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Railway
Hey there! We've found the following might help you get unblocked faster: - [📚 Pricing FAQs](https://docs.railway.com/reference/pricing/faqs) - [🧵 billing](https://station.railway.com/questions/billing-5339bf6b) - [🧵 Refund for downgrading from pro to hobby](https://station.railway.com/questions/refund-for-downgrading-from-pro-to-hobby-4e413b62) - [🧵 where is my money and my plane](https://station.railway.com/questions/where-is-my-money-and-my-plane-a2f6dc12) If you find the answer from one of these, please let us know by solving the thread!
5 months ago
No I've not found answer for it
5 months ago
Sure you can downgrade your plan back to free via https://railway.com/workspace/plans
Status changed to Awaiting User Response Railway • 5 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 5 months ago