10 months ago
Hi there, I'm unable to upgrade my Hobby Plan to Pro Plan. When I clicked to Upgrade to Pro > bar stuck in loading function but never proceed with charging. Could you please assist me on this matter? Thanks!
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7 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Railway
Hey there! We've found the following might help you get unblocked faster: - [🧵 SMTP Issue After Purchasing Hobby Plan](https://station.railway.com/questions/smtp-issue-after-purchasing-hobby-plan-68ada31c) - [🧵 Issue with Pro Plan upgrade](https://station.railway.com/questions/issue-with-pro-plan-upgrade-b4932b9b) - [🧵 Problem to Deploy](https://station.railway.com/questions/problem-to-deploy-643b5e0a) If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Not necessary :(
10 months ago
Hey there, could you try again and let me know if an error message pops up after some time?
Status changed to Awaiting User Response Railway • 11 months ago
nico
Hey there, could you try again and let me know if an error message pops up after some time?
10 months ago
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
Hi there,
It seems you have an unpaid invoice, which is why this is happening. You should pay that invoice, then you'll be able to upgrade.
Best
The Railway Team
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Solved sarahkb125 • 10 months ago
sarahkb125
Hi there, It seems you have an unpaid invoice, which is why this is happening. You should pay that invoice, then you'll be able to upgrade. Best The Railway Team
10 months ago
there is issued DUPLICATE invoice. could you please fix it?
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Status changed to Awaiting Railway Response Railway • 10 months ago
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago