a month ago
Hi there, I'm unable to upgrade my Hobby Plan to Pro Plan. When I clicked to Upgrade to Pro > bar stuck in loading function but never proceed with charging. Could you please assist me on this matter? Thanks!
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7 Replies
a month ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Railway
Hey there! We've found the following might help you get unblocked faster: - [🧵 SMTP Issue After Purchasing Hobby Plan](https://station.railway.com/questions/smtp-issue-after-purchasing-hobby-plan-68ada31c) - [🧵 Issue with Pro Plan upgrade](https://station.railway.com/questions/issue-with-pro-plan-upgrade-b4932b9b) - [🧵 Problem to Deploy](https://station.railway.com/questions/problem-to-deploy-643b5e0a) If you find the answer from one of these, please let us know by solving the thread!
a month ago
Not necessary :(
a month ago
Hey there, could you try again and let me know if an error message pops up after some time?
Status changed to Awaiting User Response Railway • about 1 month ago
itsrems
Hey there, could you try again and let me know if an error message pops up after some time?
a month ago
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hi there,
It seems you have an unpaid invoice, which is why this is happening. You should pay that invoice, then you'll be able to upgrade.
Best
The Railway Team
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Solved sarahkb125 • about 1 month ago
sarahkb125
Hi there,It seems you have an unpaid invoice, which is why this is happening. You should pay that invoice, then you'll be able to upgrade.BestThe Railway Team
a month ago
there is issued DUPLICATE invoice. could you please fix it?
Attachments
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Awaiting User Response Railway • about 1 month ago
18 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 18 days ago