Hey there! We've found the following might help you get unblocked faster:

• 🧵 Need billing explanation for my client

• 🧵 Billing and Usage Charge

• 🧵 Prepaid subscription

If you find the answer from one of these, please let us know by solving the thread!

Hi,

This is entirely dependent on what you have deployed. I recommend checking out your resource usage under https://railway.app/account/usage and looking at projects consuming high resources, and troubleshoot why it's doing so.

Unfortunately, we can't assist you further with figuring out why your bill is higher than normal - it's out of our control, and akin to asking a utilities company "why is my water bill high". We only know how much resources you consume, we don't know why.

If you'd like to control your spending on Railway, I highly suggest enabling Usage Limits (https://docs.railway.app/reference/usage-limits).

Thank you for your reply. However, I still don’t have access to the actual consumption data for the billing period in question.
Without this information, it’s impossible for me to verify or understand the reason behind the higher charge.

You mentioned that the billing depends on my usage — yet the only available data before the end of the cycle showed a total of 25, not 29, and there was no abnormal activity on my side. Since you are the ones tracking resource usage, I am requesting that you share the detailed usage metrics for that specific billing period (per project or resource type).

Please provide:

1. The precise resource consumption data that led to the final charge of 29.

2. A breakdown of which projects or services contributed to that total.

I would appreciate your prompt attention to this matter so we can resolve it transparently.

Hello,

All the requested data is already available to you within your account.

We will not be able to provide you with any data you do not already have access to.

Given this, we will be closing out this thread.

Best,

Brody