cancel payment

tgbot23123193-bot
HOBBYOP

20 days ago

I want to cancel the \$15 payment for this month and change my subscription to a hobby plan, but I can't do that because I need to pay the \$15 payment. Can you help me with this?

Solved

5 Replies

Railway
BOT

20 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


If you've already paid, you can review refund details on this page: https://docs.railway.com/reference/pricing/refunds

If you need to downgrade, you can do so on https://railway.com/workspace/plans


tgbot23123193-bot
HOBBYOP

20 days ago

no i want to change my plan from pro to hobby, but i have invoice amd can't made it, that's my problem


samgordon

If you've already paid, you can review refund details on this page: https://docs.railway.com/reference/pricing/refundsIf you need to downgrade, you can do so on https://railway.com/workspace/plans

tgbot23123193-bot
HOBBYOP

20 days ago

thank's, found and made it


20 days ago

I've canceled your plan and voided the open invoice. Please go ahead and upgrade to Hobby.


Status changed to Awaiting User Response Railway 20 days ago


Railway
BOT

6 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 6 days ago


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