cancel payment
tgbot23123193-bot
HOBBYOP

10 months ago

I want to cancel the \$15 payment for this month and change my subscription to a hobby plan, but I can't do that because I need to pay the \$15 payment. Can you help me with this?

Solved

5 Replies

Railway
BOT

10 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


10 months ago

If you've already paid, you can review refund details on this page: https://docs.railway.com/reference/pricing/refunds

If you need to downgrade, you can do so on https://railway.com/workspace/plans


tgbot23123193-bot
HOBBYOP

10 months ago

no i want to change my plan from pro to hobby, but i have invoice amd can't made it, that's my problem


samgordon

If you've already paid, you can review refund details on this page: <https://docs.railway.com/reference/pricing/refunds> If you need to downgrade, you can do so on <https://railway.com/workspace/plans>

tgbot23123193-bot
HOBBYOP

10 months ago

thank's, found and made it


10 months ago

I've canceled your plan and voided the open invoice. Please go ahead and upgrade to Hobby.


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

10 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 10 months ago


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