cancel payment
tgbot23123193-bot
HOBBYOP

2 months ago

I want to cancel the \$15 payment for this month and change my subscription to a hobby plan, but I can't do that because I need to pay the \$15 payment. Can you help me with this?

Solved

5 Replies

Railway
BOT

2 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


If you've already paid, you can review refund details on this page: https://docs.railway.com/reference/pricing/refunds

If you need to downgrade, you can do so on https://railway.com/workspace/plans


tgbot23123193-bot
HOBBYOP

2 months ago

no i want to change my plan from pro to hobby, but i have invoice amd can't made it, that's my problem


samgordon

If you've already paid, you can review refund details on this page: https://docs.railway.com/reference/pricing/refundsIf you need to downgrade, you can do so on https://railway.com/workspace/plans

tgbot23123193-bot
HOBBYOP

2 months ago

thank's, found and made it


brody
EMPLOYEE

2 months ago

I've canceled your plan and voided the open invoice. Please go ahead and upgrade to Hobby.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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