19 days ago
~20% of the egress requests to api.mapbox.com are failing with the DNS errors, yet the same request in a second returns successfully:
No problems reported for api.mapbox.com itself, looks like issue is only with egress traffic from Railway :(
Also tried to run dig api.mapbox.com in a loop every 1s for 1h. Not a single request failed with cloudflare's 1.1.1.1 DNS
6 Replies
19 days ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
19 days ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
19 days ago
Hey!
We have a fix being worked on which should resolve this! Will update here when we roll this out although we don't have a solid ETA on that time.
Status changed to Awaiting User Response Railway • 19 days ago
19 days ago
Hey, thanks for the update. Looking forward to hear some good news on the fix!
Status changed to Awaiting Railway Response Railway • 19 days ago
19 days ago
Hey! Bit of an update on this,
We just rolled out a fix which should resolve those DNS issues. Please let me know how things look!
Status changed to Awaiting User Response Railway • 19 days ago
12 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 12 days ago
8 days ago
✅ The ticket Connectivity issues with external services has been marked as completed.