10 months ago
I recently paid for the Hobby plan. Everything was going well; the money was withdrawn from my card, but I didn't get the plan. My railway account still shows that I have the free plan, and my new subscription does not appear in my railway history.
2 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hello,
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.
To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Solved brody • 10 months ago