10 months ago
I paid, but my account status was not changed.
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2 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Payment Made for Hobby Plan – Not Reflected Yet
- 🧵 Payment made was debited but and emailed invoice but not reflected yet
- 🧵 payment made for hobby plan but not yet reflected
- 🧵 Dashboard shows 'Trial expired' even though I did my payment
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hello,
It looks like the card on file couldn’t be charged successfully due to insufficient funds. In addition to the subscription fee, a temporary $1 authorization hold is placed to verify the card’s validity. This hold is automatically released by your bank within a few days.
Please double-check that the payment method you’re using is active and can accept new charges.
Best,
The Railway Team.
Status changed to Awaiting User Response Railway • 10 months ago
9 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago