I paid, but my account status was not changed.
acb9x
HOBBYOP

3 months ago

I paid, but my account status was not changed.

Solved

2 Replies

Railway
BOT

3 months ago


noahd
EMPLOYEE

3 months ago

Hello,

It looks like the card on file couldn’t be charged successfully due to insufficient funds. In addition to the subscription fee, a temporary $1 authorization hold is placed to verify the card’s validity. This hold is automatically released by your bank within a few days.

Please double-check that the payment method you’re using is active and can accept new charges.

Best,

The Railway Team.


Status changed to Awaiting User Response Railway 4 months ago


Railway
BOT

3 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 3 months ago


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