Hey there! We've found the following might help you get unblocked faster:

• 🧵 Unpaid invoice after payment fail.
• 🧵 Data Missing After Payment + Redeploy – No Deletion Warning
• 🧵 Payment Charged But Invoice Still Unpaid – $5 Subscription Issue
• 📚 Pricing FAQs

If you find the answer from one of these, please let us know by solving the thread!

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Hey there, I am raising this to the compliance team so we can answer this at the start of the week.

hello, thank you for you feedback,

waiting. Just worried if this payment issue will stop all ongoing services.

Hi there,

I see that you had a requested the re-issuance of an invoice and paid for the original while the re-issued invoice was still outstanding. I've voided the re-issued invoice and can confirm you're all set from a payments perspective.

Thank you for completing your billing address. You can leave the Tax ID field blank.

Regards,

Christian

hi! thank you. It's ok now.

✅ The ticket Tax Issue Resolution has been marked as completed.