2 months ago
Dear Railway Billing Team,
I recently noticed a charge on my TrueMoney Mastercard from Railway, which I did not authorize.
It seems my card details may have been used without my permission.
Transaction details:
- Date of charge: [ใส่วันที่ถูกตัดเงิน]
- Amount: [จำนวนเงินที่ถูกตัด]
- Card type: TrueMoney Mastercard (Virtual Prepaid)
Since I never subscribed to your service, I kindly request:
1. A full refund of this unauthorized transaction.
2. Cancellation of any Railway account linked to my card.
3. Removal of my card details from your system.
Please let me know once this has been resolved.
Thank you,
1 Replies
2 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Solved u6511663-rgb • 2 months ago