SMTP for Email Verification
rbradshaw9
PROOP

4 months ago

I'm on the Pro plan and need outbound SMTP access for email validation, but all SMTP ports appear to be blocked on my deployment.

According to your documentation (https://docs.railway.com/reference/outbound-networking), SMTP should be available on Pro plans and above. However, when I SSH into my service and run your official diagnostic command, all SMTP ports are unreachable:

Results:

Use Case:

I'm building an email validation service that needs to:

  • Connect to mail servers' MX records on port 25 for SMTP verification

  • Perform SMTP handshakes to verify email addresses exist (not sending actual emails)

This is standard email validation - similar to services like ZeroBounce, NeverBounce, etc.

What I've Tried:

white_check_mark emoji Verified I'm on Pro plan

white_check_mark emoji Redeployed service multiple times

white_check_mark emoji Tested multiple SMTP hosts (gmail, outlook, etc.) - all blocked

white_check_mark emoji Confirmed UFW firewall is not blocking (status: inactive)

Request:

Could you please:

  • Verify if SMTP outbound access is enabled for my account/project?

  • If not enabled by default, can you enable outbound SMTP ports (especially port 25) for email validation?

  • Let me know if there's a specific configuration or approval process needed for SMTP access on Pro plans?

  • This is for legitimate email validation (checking if email addresses are deliverable), not for sending bulk emails or spam.

Solved$10 Bounty

1 Replies

Railway
BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


4 months ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open noahd 4 months ago


Status changed to Solved rbradshaw9 4 months ago


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