2 months ago
Hey there, I have just upgraded to the Hobby Plan and used a wrong credit card. It succeeded though. And I changed the credit card immediately afterwards.
I would like to request a refund on the old credit card. Please charge the new credit card instead, thanks!
3 Replies
2 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
2 months ago
Hey, I am unsure if you can refund via https://railway.com/workspace/billing and pay again using your new card. I'll escalate this thread to team if this can't be done.
2 months ago
Hi there,
Could you please request a refund by following the docs at https://docs.railway.com/reference/pricing/refunds#requesting-a-refund and drop a link to this thread?
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago