Hey,My app isn’t accessible from Pakistan.When I open this URL from my location:https://ams-backend-production-0732.up.railway.app/healthit says “took too long to respond.” However, it works fine when I use a VPN.Here are the project details for reference:Project: d626f446-14bb-49fa-88b7-cfff457358bcEnvironment: 76917ee0-b109-4952-a71e-7e040efcf9deService: e9d58625-e46b-41e9-84ca-f96c67a78c37Deployment: e0cf9e31-2e29-42dc-bc07-b086c78889d9Replica: f5d7ef68-3047-4459-94ae-07d62e67fc6d

App isn't accessible in Pakistan - Railway Help Station

App isn't accessible in Pakistan

aayyaan

HOBBYOP

4 months ago

Hey,

My app isn’t accessible from Pakistan.
When I open this URL from my location:
https://ams-backend-production-0732.up.railway.app/health
it says “took too long to respond.” However, it works fine when I use a VPN.

Here are the project details for reference:

Project: d626f446-14bb-49fa-88b7-cfff457358bc
Environment: 76917ee0-b109-4952-a71e-7e040efcf9de
Service: e9d58625-e46b-41e9-84ca-f96c67a78c37
Deployment: e0cf9e31-2e29-42dc-bc07-b086c78889d9
Replica: f5d7ef68-3047-4459-94ae-07d62e67fc6d

$10 Bounty

2 Replies

Railway

BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

brody

EMPLOYEE

4 months ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open brody • 4 months ago

yeeet

PRO

4 months ago

hey, do you have any error logs? just using https://check-host.net/ - everything seems to ping fine. also cross-checked via https://geotargetly.com/geo-browse and picking Pakistan and it seemed to ping fine. Are you sure it isn't a local DNS network or ISP that may be causing the issue?