7 months ago
Hey,
My app isn’t accessible from Pakistan.
When I open this URL from my location:
https://ams-backend-production-0732.up.railway.app/health
it says “took too long to respond.” However, it works fine when I use a VPN.
Here are the project details for reference:
- Project: d626f446-14bb-49fa-88b7-cfff457358bc
- Environment: 76917ee0-b109-4952-a71e-7e040efcf9de
- Service: e9d58625-e46b-41e9-84ca-f96c67a78c37
- Deployment: e0cf9e31-2e29-42dc-bc07-b086c78889d9
- Replica: f5d7ef68-3047-4459-94ae-07d62e67fc6d
2 Replies
7 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Error time out - web app
- 🧵 Make deploy time faster
- 🧵 Can't access the Railway Dashboard, request hangs
- 🧵 Help with www subdomain not working despite CNAME setup
If you find the answer from one of these, please let us know by solving the thread!
7 months ago
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Status changed to Open brody • 7 months ago
7 months ago
hey, do you have any error logs? just using https://check-host.net/ - everything seems to ping fine. also cross-checked via https://geotargetly.com/geo-browse and picking Pakistan and it seemed to ping fine. Are you sure it isn't a local DNS network or ISP that may be causing the issue?