App isn't accessible in Pakistan
aayyaan
HOBBYOP

a month ago

Hey,

My app isn’t accessible from Pakistan.
When I open this URL from my location:
https://ams-backend-production-0732.up.railway.app/health
it says “took too long to respond.” However, it works fine when I use a VPN.

Here are the project details for reference:

  • Project: d626f446-14bb-49fa-88b7-cfff457358bc

  • Environment: 76917ee0-b109-4952-a71e-7e040efcf9de

  • Service: e9d58625-e46b-41e9-84ca-f96c67a78c37

  • Deployment: e0cf9e31-2e29-42dc-bc07-b086c78889d9

  • Replica: f5d7ef68-3047-4459-94ae-07d62e67fc6d

$10 Bounty

2 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

a month ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open brody about 1 month ago


hey, do you have any error logs? just using https://check-host.net/ - everything seems to ping fine. also cross-checked via https://geotargetly.com/geo-browse and picking Pakistan and it seemed to ping fine. Are you sure it isn't a local DNS network or ISP that may be causing the issue?


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