a year ago
Hi, I'm on the Hobby Plan. I completely stopped using Railway several months ago, but I continue to receive bills between $7–$8/month. Is there a way to stop this billing but keep my account active?
3 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Cannot Change Billing Email for Hobby Plan
- 🧵 My costs increased when migrating to Metal [Hobby Plan]
- 🧵 Hobby plan billing
- 🧵 Problem with purchasing the Hobby plan and billing
If you find the answer from one of these, please let us know by solving the thread!
a year ago
The suggested threads did not help. I would also like to kindly request a refund, of these bills please since I didn't use Railway at all. Thank you
a year ago
Your subscription appears to be active. Did you cancel it?
I also see projects that are running within your Railway account. If you'd like to stop using Railway, you need to cancel your subscription and/or remove all active services yourself.
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 11 months ago