Question about plan upgrade

helbertszf
HOBBYOP

a month ago

I’m currently on the Hobby plan and have already exceeded its limits. I’d like to upgrade to the Pro plan, but I still have 20 days remaining on my current Hobby plan, and my invoice for this month so far is $33.

If I upgrade to the Pro plan now, what will happen? Will I pay $20 now for the upgrade, and what happens to the $33 already accrued and the 20 remaining days of my Hobby plan?

$10 Bounty

5 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


Railway

Hey there! We've found the following might help you get unblocked faster: - [🧵 Unable to Upgrade Pro Plan](https://station.railway.com/questions/unable-to-upgrade-pro-plan-94678f83) - [🧵 Issue with Pro Plan upgrade](https://station.railway.com/questions/issue-with-pro-plan-upgrade-b4932b9b) - [🧵 Upgrade to pro plan](https://station.railway.com/questions/upgrade-to-pro-plan-37392060) - [🧵 Unable to upgrade to pro plan](https://station.railway.com/questions/unable-to-upgrade-to-pro-plan-3244576e) If you find the answer from one of these, please let us know by solving the thread!

helbertszf
HOBBYOP

a month ago

These topics didn’t help me. I’d like to get assistance from a support agent.


a month ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open brody 29 days ago


jackf1116
HOBBY

a month ago

(edit: nevermind, this seems different) This seems like the same bug I'm getting... I am hitting usage limits without ever having used my account...


jackf1116

(edit: nevermind, this seems different) This seems like the same bug I'm getting... I am hitting usage limits without ever having used my account...

Different issue!


a month ago

When you switch from the Hobby plan to the Pro plan, the billing structure changes. The Pro plan comes with a $20 monthly subscription fee, which includes $20 of resource usage. This means you'll be billed for the difference in subscription costs when you upgrade mid-cycle. If you had already paid for the Hobby plan and switched to the Pro plan, there would be an additional cost to cover the new plan's higher subscription fee.


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